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FAQ

Online Ordering

  • Why can’t I order online from or dine in at all Caesars Rewards Dining restaurants?
  • I saw a message saying that I'm leaving the Caesars Rewards Dining site and entering the ChowNow online ordering system. What does that mean?
  • Why didn’t I earn my full Reward Credits?
  • My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.

Caesars Rewards members who enroll in Caesars Rewards Dining earn one (1) Reward Credit per $1 spent at qualifying program restaurants, bars, and clubs, including tax and tip. Enrolled members who use their linked Caesars Rewards Visa® Credit Card earn three (3) Reward Credits® per $1 spent — two (2) Reward Credits reflected in their Caesars Rewards Dining account, with an additional one (1) Reward Credit provided by Visa in the member’s Caesars Rewards account.

The Caesars Rewards Visa and Caesars Rewards Visa Signature Credit Card is issued by Comenity Bank pursuant to a license from VISA U.S.A. Inc. Visa is a registered trademark of Visa International Service Association and used under license.

Subject to credit approval. Cannot be combined with other offers. This reward is a benefit of the Caesars Rewards program. Each merchant is assigned a code by a third party that indicates the merchant’s area of business. Earnings will only be awarded if the merchant code for the purchase matches a category eligible for the offer. Comenity Bank does not have the ability to control assignment of merchant codes. This rewards program is provided by Caesars License Company, LLC and its terms may change at any time. Visit Caesars Rewards for full Terms and Conditions.

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